bdfun Privacy Policy — Your Information Kept Safe

1. Introduction

bdfun is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right and we are committed to respecting it. This privacy policy will tell you what information is collected when you use the bdfun website and services, why it is collected, and how it is kept secure.

This policy applies to all of bdfun's digital services — including the main website, the mobile version, and all associated sub-services. By using our platform, you are agreeing to the terms of this privacy policy. If you do not agree with these terms, please refrain from using our services.

This policy may be updated from time to time. We will notify you in a timely manner of any significant changes. The "Last Updated" date will be shown at the top of this page.

2. What Information We Collect

bdfun collects only the information necessary to provide our services. We may collect the following types of information:

2.1 Personally Identifiable Information

Information you voluntarily provide during account registration and verification:

Full name
Date of birth (for age verification — for users aged 21 and above only)
Email address
Mobile number
National ID card or passport details (where identity verification is required)

2.2 Financial Information

Information required to process deposits and withdrawals, such as:

bKash, Nagad, Rocket, Upay, or bank account numbers
Transaction records and history

Financial information is stored with the highest level of security and is used solely for processing transactions.

2.3 Technical Information

Information collected automatically when you visit our website:

IP address
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Time and date of visit
Referral source (which page you came from)

2.4 Cookie and Tracking Information

Our website uses cookies and similar technologies to improve your experience. See the "Cookie Policy" section below for more details.

3. How We Use Your Information

bdfun uses your information for the following purposes:

3.1 Service Delivery and Management

To create and manage your account
To process deposits, withdrawals, and other financial transactions
To manage bonuses and promotional offers
To provide customer support

3.2 Identity Verification and Security

To verify age (for users aged 21 and above only)
To prevent fraud, money laundering, and other illegal activities
To ensure account security

3.3 Service Improvement

To analyze and improve the user experience
To identify and resolve technical issues
To develop new features and services

3.4 Communication

To send important account notifications
To send transaction confirmations
To provide information on responsible gaming

4. Sharing Information with Third Parties

bdfun never sells or rents your personal information. However, information may be shared with third parties in the limited circumstances described below:

4.1 Service Providers

Trusted partners who assist in providing services such as payment processing, technical infrastructure, or customer support. These partners use the information only to complete specific tasks and may not use it for their own purposes. They are required to comply with our privacy standards.

4.2 Legal Obligations

It may be our legal responsibility to provide information in response to laws, court orders, or legitimate requests from government authorities. In such cases, bdfun will cooperate with the authorities.

4.3 Fraud Prevention

In cases involving investigation of fraud or cybercrime, necessary information may be shared with the relevant authorities.

Important Notice

Outside of the cases mentioned above, bdfun does not share your personal information with any third party. Protecting your privacy is our core responsibility.

5. Methods of Data Protection

bdfun uses industry-standard technologies and methods to protect your information. Our security framework is built on the following pillars:

5.1 Encryption

SSL (Secure Sockets Layer) encryption technology is used on our website and app. This ensures that all information exchanged between your browser and our servers remains completely private and secure. Sensitive financial information is stored using advanced encryption protocols.

5.2 Access Control

Access to your information is restricted only to authorized personnel who need it for their work. All access is logged and reviewed regularly.

5.3 Secure Infrastructure

Our servers and databases operate in a secure environment. We keep our infrastructure secure through firewalls, intrusion detection systems, and regular security testing.

5.4 Staff Training

All our staff are trained on data protection policies. They work under confidentiality agreements and are required to follow data protection standards.

For Your Own Security

Always keep your account password private, do not share it with anyone, and change it regularly. If you notice any suspicious activity, contact our support team immediately.

6. Cookie Policy

Cookies are small text files stored in your browser. bdfun uses cookies to improve your experience on the website.

6.1 Cookies We Use

Essential cookies: Required for the basic operation of the website. Without these, the site will not function properly.
Performance cookies: Help with page loading speed and error detection.
Functional cookies: Remember your preferences and settings, such as language preference.
Analytics cookies: Help analyze overall usage trends so we can improve our services.

6.2 Cookie Control

You can delete or disable cookies at any time through your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the website to stop working properly.

7. Data Retention Period

bdfun retains your information only for as long as it is necessary or required by legal obligations.

7.1 Active Accounts

We retain your information for as long as your account remains active. This is necessary for service delivery, ensuring security, and legal compliance.

7.2 After Account Closure

Even after an account is closed, we may retain certain information for a specified period:

Financial transaction records: for legal and accounting requirements
Identity verification information: for fraud prevention
Customer support communications: for quality control and dispute resolution

7.3 Data Deletion

Once the designated retention period ends, your information is securely deleted or anonymized so that your identity can no longer be identified.

8. Your Rights

bdfun believes you should have full control over your own information. Your rights are described below:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.

Right to Correction

If any information we hold about you is incorrect, you may request that it be corrected or updated.

Right to Deletion

In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations apply.

Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

To exercise these rights, contact our support team directly. We will respond to your request in a timely manner.

9. Protection of Minors

bdfun's services are for users aged 21 and above only. We do not knowingly collect any information from minors. If we are informed that a minor has opened an account, we will immediately close that account and delete all associated information.

Age verification is an essential part of our registration process. We take the necessary steps to confirm the validity of every account.

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

10. Changes to the Policy

bdfun reserves the right to update this privacy policy as needed. The policy may change due to service improvements, legal changes, or other reasons.

For any significant changes, we will notify you in a timely manner through any of the following methods:

By publishing a notice on the website
By sending a message to your registered email address
By showing a notification at the time of login

Continuing to use our services after a change is made will be considered your acceptance of the updated policy. We therefore recommend that you visit this page regularly.

11. Third-Party Services

For payment processing, we work with third-party providers such as bKash, Nagad, Rocket, Upay, and various banking services. These platforms have their own privacy policies.

When using third-party services, you also fall under that organization's privacy policy. bdfun is not responsible for how they handle your information. You are advised to read the privacy policy of any third-party service before using it.

bdfun's Privacy Policy